Veronica Alfredsson
About Veronica Alfredsson
Responsibilities:
- Organization and development of the team
- User statistics
- Member of the local management group
- Memeber of the User Services steering committee of the University Library
I work at the Biomedical and Hälsovetarbacken libraries. These libraries mainly support students and faculty at Sahlgrenska Academy and the Faculty of Science and Technology. From 2013-2021 my main responsibilities were teaching search techniques, evaluating and handling various kinds of information resources. Pedagogic development is a special interest of mine, and in particular student centered teaching and learning, and in 2020-2021 I was engaged in the course NFNF303 - Teaching and Learning in Higher Education 1 for PhD students at the Faculty of Science.
Since 2022 I work in Team Customer Services, where I meet students and faculty individually via chat, e-mail, telephone and at our information desks. Together with my team we work with improving and developing our facilities and learning environments at both our libraries, mainly using UX (user experiences)- methods.
Since January 2025 I am team leader of the User Services team at the Biomedical Libraries.