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Students getting help at one of our Service Centers
The University have five Servicecenters
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Student Services and Support

We are a modern University that continuously work on providing good services to our students. On this page you will get an overview when it comes to libraries, digital services and platforms, language and writing support. We will also introduce you to our Student Unions and Student Health Services.

Servicecenter 

Servicecenter is the University's central information desk that answers questions and handles various service matters. We are a big organisation with many departments and units and it can be har to know who to contact with different questions. Servicecenter is here to help before and during your studies.

Contact page Servicecenter 

Service center can help you with
  • Get directions 
  • Contact information for departments and study counselling
  • Questions regarding your student account
  • Obtain or updating your GU card
Profile products

Hoodies, tote bags and notebooks are some examples on products you can buy at our Servicecenters 

Digital software, wifi and IT

As a student you will be able to access our wifi eduroam in all student areas, lecture halls, meeting rooms, libraries and cafes on campus. You can also use eduroam in other places where it is available, such as other universities in Europe and several train stations and airports. When you are registered, you will also be able to download different software, get access to Zoom and several Google apps. 
 

Library and literature services

The University of Gothenburg’s nine libraries have 6200 visitors every day during the academic year. At the libraries, you can borrow books, print documents and find course literature. You can also get assistance in information retrieval, find out how to manage citations and learn how to assess scholarly texts. As one of our students, you have access to 28,000 journals and 2300 e-books from anywhere. You are welcome to sit and study, use one of the computers or reserve a group room.

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Get a glimpse of our libraries

Student Portal and Canvas

The Student Portal is a website that gathers information for students that study here. You will find information about your study environment, safety, services, rules and regulations and more. From the Student Portal you also access all our digital services. 

Canvas is the University’s learning management system. Canvas is a modern, intuitive and easy-to-use platform that most students use every day. You use the platform to communicate with your teachers and classmates, getting assignments and information about the courses you are taking. You must be registered on a course to gain full access to Canvas.

Student health care

Health care in Sweden is tax-funded, a system that ensures equal access to health care services. This means, for example, that you as a patient pay a nominal fee, that there is a high-cost ceiling for medical consultations and that healthcare for children is free of charge. The healthcare services can be a bit different than what you are used to, in terms on how you seek medical advice or treatment. 

Information about Health Care

 

Health services at the University 

Your health as a student here is important. If you are experiencing health issues caused by your studies, you can receive support from the University's provider of student health services, for example through counselling sessions. Feelgood Göteborg City is the University's provider of student health services 

Information about health services at the Student Portal

Student unions

A students’ union is an organisation run by students. The union is perhaps best known for organizing welcome weeks, parties and other activities for students, but it also looks after the interests of you and other students at the University and in society at large. This can include creating opportunities for you to meet other students, have meaningful leisure time, receiving a good education, and finding an apartment. University of Gothenburg has four student unions. All unions have memberships available. Which union you will belong to, depends on the programme or courses you take. 

More information about student unions and student organisations

Studying with a disability 

For students with a permanent and documented disability, there is a support system in place, to help you manage and facilitate your studies. 

You can also receive study support if you have mental health conditions . The support provided is based on your needs and may consist of a number of different adjustments depending on your course/study programme. 

Learn more about study support for students with a disability

Writing and language support

The academic language used at the University of Gothenburg, can be different from universities in other countries. Texts usually needs to be academic, which means that you need to be clear, factual, and base your writing on research. At the Unit for Academic Language (ASK), students can get help developing and improving their writing and presentation skills in different academic contexts. At ASK, you can book a language advising session for such things as:

  • discussing how you can master a writing assignment;
  • how you can best prepare for an oral presentation;
  • how you can develop different types of reading and writing strategies.

About service provided by ASK at the Student Portal 

Learning Swedish

Elementary knowledge of Swedish can be both useful and productive when studying or living in a Swedish context. Consequently, the University offers courses in Swedish to international students. 

Swedish language courses on the Student Portal