Impact of organisational resources for operative managers and employees work to support userimpact
The work and leadership of first line managers is important for sustainable work during the C ovid-19 pandemic and for local organisational improvements. There are large variations in improvement strategies at strategic and operative management levels. These and their interactions seem to impact the successful completion and sustainability of development work, while overload and lack of organizational supportive preconditions may reduce success in development work. The overall objective is to contribute to knowledge about organizational conditions and managerial practices that support leadership during the pandemic and thereby promote high quality care, safety of service as well as capability among users.