The Bankomat: A parenthesis between paper, plastic and silicon

My dissertation is situated at the intersection of the history of technology and the history of Swedish banking. By examining the development of the Bankomat system, I aim to broaden our understanding of how the digitalization of banks and the rise of retail banking became increasingly important in the 20th century. In particular, I analyze how the Bankomat offered customers new ways to manage cash, how it reshaped the customer-bank relationship and how this innovation both enabled and compelled banks to refine their strategies.

Supervisor: Susanna Fellman
Assistant supervisor: Oskar Broberg