Tillgången

Quick facts about Tillgången, Olofshöjd

Practical information

Inventory

• Table: 1
• Chairs: 1–2
• Floor lamps: 1–2
• Bookshelves: 1–2
• Stool: 1
• Bed 200×90 cm including top mattress and mattress cover: 1
• Armchair: 1
• Small coffee tables: 1–2

Smoke-free housing

Many people prefer to live in a smoke-free environment for various reasons. To meet the needs of these individuals and ensure a healthy living environment, smoking is prohibited on the property at Tillgången, Olofshöjd.

This non-smoking policy applies to all dwellings, communal areas, balconies, and patios. Smoking is also not permitted outdoors in the immediate vicinity of the property.

Tenants agree to comply with this non-smoking policy and are also responsible for ensuring that any guests they host adhere to the smoking ban.

What to bring

You need to bring your own bedding, sheets and towels.
Kitchenware is not included, but items may have been left by previous tenants.

Internet/TV

SGSNET broadband is included in the rent. Information about your Internet connection (how to register and set up) can be found on the SGS Internet page. For detailed instructions, visit the SGS Guides section.

To connect to the internet, use an Ethernet cable with the wall socket in your room. A cable is not included but may have been left by the previous tenant.
If you wish to use WiFi, you must bring your own WiFi router or purchase one in Gothenburg.

Tele2 is responsible for cable TV. Customer service phone: 90 222 or +46 772 25 25 25. You need to get your own TV set if you want to watch television, and remove it when you move out.

Post and parcels

The mailbox for your apartment or room is marked only with your apartment number. Postal workers do not need your name to deliver letters, so you should not put a label or sign on it.

To make sure your mail is delivered correctly, please ask the sender to write your address as follows:
[First name] [Last name]
c/o University of Gothenburg
[Street name] [Street number], [Apartment/Room number]
SE-[Postal code] Gothenburg
SWEDEN

Letters and parcels that do not fit in the mailbox are typically delivered to a nearby service point, depending on the carrier (e.g. PostNord, DHL, Bring, or UPS). For details, please check the carrier’s website or app.

If you are sending a letter or parcel, visit the relevant provider’s website for information and nearest drop-off locations. For PostNord services, you can search for your closest service point here.

If you receive a letter that is not addressed to you, cross out the recipient’s name and address, write "Retur" on the envelope, and place it in a yellow PostNord mailbox.

Storage rooms

Storage rooms are not included.

Cleaning

Students are responsible for keeping their flats clean and tidy. No personal belongings should be left in the apartment when moving out.

If you have made marks or damages on the walls, you may need to repair them properly before moving out. Small holes can be filled with white filler. The wall colour is NCS S 0500 N. If you need assistance, please submit a fault report by emailing studenthousing@gu.se.

Household waste and recycling

There are recycling rooms located at Uppstigen 135 and Motgången 326, with containers for plastic, glass, cardboard, electronics, and light bulbs. A bulky waste room is available at Motgången 326. 

Waste chutes for household and food waste are located outside Uppstigen 135. 

Compost bags are available in the recycling rooms and are refilled when needed.

Elevators

There are four elavators on the property.

• One at Uppstigen 100, fault reports to Otis +46 200-212111.
• One at Utlandagatan 24C, fault reports to Otis +46 200-212111.
• One in each building at Tillgången 601 and 602, fault reports to Schindler elevators +46 20-313333.

Laundry

Tillgången 601 floor two and Tillgången 602 floor one.

Bicycle parking

There is outdoor bicycle parking under roof. It is not permitted to park cycles in the stair-wells.

Communal rooms

• Table tennis room in building 309. No booking required.
• A sports hall is located at Motgången 310. It also includes a martial arts room and a table tennis room. Each space can be booked separately using the booking panel at entrance 312.
• Gym in entrance 301. Follow the instructions provided by the Student Council to become a member.
• Saunas are located at buildings 135, 419, and inside the sports hall. They are booked in the same way as the laundry rooms.
• Café Olof in building 305 and the commom room "326 3/4", run by FR. Follow the Student Council’s instructions to become a member.
• Study room in building 203. Open Monday–Friday, 7:00 a.m. to 3:45 p.m. No booking required.

Some of the communal rooms are managed by the Student Council (FR). A semester membership fee is paid directly to FR, which then informs SGS to activate access on the tenant’s Aptus key. For more information, visit www.olofshojd.se.

Electricity and water

Electricity and water are included in the rent.

The electricity panel is equipped with a residual-current device (marked JFB, for Jordfelsbrytare). If the power goes out, check the fuses in the electric panel and switch them back on. First, check for any faulty appliances that might have caused the outage and unplug them.

Light bulbs, fluorescent tubes, and starters are considered consumables and must be replaced by tenants. If a lamp doesn’t work after replacing the bulb, submit a fault report.

Tenants are responsible for cleaning the drains in both kitchen and bathroom. Instructional videos can be found here (turn on English subtitles):

• Instruction for cleaning the drain

If water doesn’t drain properly after cleaning, submit a fault report by emailing studenthousing@gu.se.

Heating

The heating in the apartments is centrally controlled and adjusts automatically to the outdoor temperature. It switches on when the temperature has stayed below about 15°C for a full day, rather than on a fixed date. In early autumn the weather can change quickly between cold nights and warmer days, which means the system may need some time to reach the right level.

Radiators are not warm all the time, even when the system is working. They switch off when the indoor temperature is around 20°C and turn on again when it gets cooler. This is normal and does not mean that the system is broken.

Tips for keeping your home warm
Turn the radiator knobs fully up (anti-clockwise) to let the maximum heat through.

1. Keep furniture and heavy curtains away from radiators so the heat can circulate.
2. Do not close the ventilation vents – good airflow makes your home feel warmer.
3. Close curtains at night and open them during the day to let in natural warmth from the sun.
4. Use blankets, warm clothes or hot drinks on chilly days when the heating is adjusting.

If it feels too cold
Measure the temperature in the centre of the room, about one metre above the floor. If it is colder than 20°C, please submit a fault report by emailing studenthousing@gu.se.

Fire detectors

The fire detectors in the apartments are powered by a long-life battery. When the battery is low, the detector will emit a recurring beep every few minutes. If this happens, submit a fault report by emailing studenthousing@gu.se.

Check the fire detector regularly to ensure it is functioning properly.

Barriers and parking

Bicycles may be parked in the designated racks. Mopeds are not allowed either indoors or outdoors in bicycle areas.

There are three garages – A, B, and C – with individual parking spaces. Garage A also has open spaces and visitor parking. Access to Garage A is from Olofshöjdsgatan, Garage B from Framnäsgatan, and Garage C from Utlandagatan.

Tenants can create an account with SGS and register their interest in available parking spaces advertised on the SGS website. A 25% VAT is added to the listed rental price.

For passing in and out by car, the barriers remain open three days before and three days after the first of each month. Please note that entry is not possible at Ewertsgatan and Vedhuggaregatan, as that barrier remains closed.

If you need to access the area by car at other times, contact SGS Customer Service. Parking inside the housing area is not permitted.

Students’ council (FR)

The Students’ Council, called “FR”, consists of tenant representatives who meet regularly with SGS Studentbostäder to discuss matters concerning the maintenance and improvement of the area. For more information, visit www.olofshojd.se.