Till sidans topp

Sidansvarig: Webbredaktion
Sidan uppdaterades: 2012-09-11 15:12

Tipsa en vän
Utskriftsversion

Value positions in digita… - Göteborgs universitet Till startsida
Webbkarta
Till innehåll Läs mer om hur kakor används på gu.se

Value positions in digitalization and automated decision-making in social work

Konferensbidrag (offentliggjort, men ej förlagsutgivet)
Författare Agneta Ranerup
Publicerad i SWEG 2018 The 15th Scandinavian Workshop on E-Government January 31st to February 1st, 2018
Förlag Copenhagen Business School
Förlagsort Copenhagen
Publiceringsår 2018
Publicerad vid Institutionen för tillämpad informationsteknologi (GU)
Språk en
Länkar https://gup.ub.gu.se/file/207662
Ämnesord Digitalization; Values; Automated decision-making; Social Work
Ämneskategorier Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning, Studier av offentlig förvaltning

Sammanfattning

Studies of values in digitalization of the public sector is a growing stream of research. In the present study, an established framework of values is applied to the specific context of digitalization and robotisation of social work. The framework includes the concepts of Professionalism, Efficiency, Service and Engagement. A content analysis is made of interviews with politicians, civil servants as well as documents. The research question is: What values appear in digitalization and automation of decision-making in social work? Improved service levels and citizen centeredness, enhanced internal efficiency due to a streamlined and digitalized processes, and improved accountability through automation were some of the detected values. Congruence between Economic and Service values was found, as well as divergence between instances of values related to Professionalism and Service. These later values contribute to a critical discourse on digitalization and automated decision-making in the form of not being transparent regarding who makes the decisions, a focus on individual responsibility rather than offering economic support and making unwanted changes in the tasks of professionals. A further input to a critical discourse is a new type of Engagement value related to disseminating local models of decision-making and digitalization as a contribution a national, political debate.

Sidansvarig: Webbredaktion|Sidan uppdaterades: 2012-09-11
Dela:

På Göteborgs universitet använder vi kakor (cookies) för att webbplatsen ska fungera på ett bra sätt för dig. Genom att surfa vidare godkänner du att vi använder kakor.  Vad är kakor?