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Attending Weak Signals: The Prevention of Work-related Illnesses

Artikel i vetenskaplig tidskrift
Författare Ewa Wikström
Roy Liff
Ann-Charlotte Eriksson
Publicerad i Nordic Journal of Working Life Studies
Volym 7
Nummer/häfte 2
Sidor 49-69
ISSN 2245-0157
Publiceringsår 2017
Publicerad vid Gothenburg Research Institute (GRI)
Företagsekonomiska institutionen, Management & Organisation
Sidor 49-69
Språk en
Länkar doi.org/10.18291/njwls.v7i2.81599
Ämnesord Formal information, informal information, occupational health services, qualitative, weak signals
Ämneskategorier Företagsekonomi

Sammanfattning

This article examines the characteristics of communication among managers, human resource (HR) experts, and occupational health care specialists, as they deal with such informal information as weak signals in the prevention of work-related illnesses, using a theoretical framework in which the prevention of work-related illness is analogous to theory on crisis management. This is a qualitative study in which individual and focus-group interviews were conducted in a Swedish context with occupational health care specialists, managers, and HR experts. The results suggest that organizational solutions have failed and continue to fail at controlling workers’ health problems, although the main difficulty is not in identifying the ‘right’ individually oriented weak signals. Rather, it is upper management’s reliance on formal information (e.g., statistics and surveys) – because of the difficulty in supplementing it with informal information (e.g., rumors and gossip) – that makes it difficult to improve traditional health and safety work.

Sidansvarig: Webbredaktion|Sidan uppdaterades: 2012-09-11
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