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I shouldn’t have to do this: Illegitimate tasks as a stressor in relation to organizational control and resource deficits

Artikel i vetenskaplig tidskrift
Författare Lisa Björk
Eva Bejerot
Nicola Jacobshagen
Annika Härenstam
Publicerad i Work & Stress
Volym 27
Nummer/häfte 3
Sidor 262-277
ISSN 0267-8373
Publiceringsår 2013
Publicerad vid Institutionen för sociologi och arbetsvetenskap
Sidor 262-277
Språk en
Länkar dx.doi.org/10.1080/02678373.2013.81...
Ämneskategorier Socialpsykologi, Arbetslivsstudier

Sammanfattning

Illegitimate tasks represent a new stressor concept that refers to assignments that violate the norms associated with the role requirements of professional work. Research has shown that Illegitimate tasks are associated with stress and counterproductive work behaviour. The purpose of the present study is to provide insight into the contribution of organizational properties on the prevalence of Illegitimate tasks in operative managerial work. Using the Bern Illegitimate Task Scale (BITS) in a sample of 440 operational local government managers in 28 different organizations, this study supports the theoretical assumptions that Illegitimate tasks are positively related to stress and negatively related to satisfaction with work performance. Results further show that 10% of the variance in Illegitimate tasks can be attributed to the organization where managers work. Multilevel referential analysis shows that the more the organization is characterized by competition for resources between units, unfair and arbitrary resource allocation and obscure decisional structure, the more Illegitimate tasks managers report. These results should be valuable for strategic-level management since they indicate that Illegitimate tasks can be counteracted by means of organization.

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