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Building an Effective Software Issues Scorecard: An Action Research Report from the Automotive Domain

Paper i proceeding
Författare Rakesh Rana
Tommy Lagercrantz
Miroslaw Staron
Publicerad i Proceedings - 2018 IEEE 15th International Conference on Software Architecture Companion, ICSA-C 2018
Publiceringsår 2018
Publicerad vid Institutionen för data- och informationsteknik (GU)
Software Center
Institutionen för data- och informationsteknik, Software Engineering (GU)
Språk en
Ämnesord action research, defect database, information need, scorecard, software development, software issue
Ämneskategorier Programvaruteknik, Inbäddad systemteknik, Datorsystem

Sammanfattning

© 2018 IEEE. A large number of mature software companies use data and analytic for status monitoring of their projects and to help improve their decision making at different levels within the organization. Dashboards or scorecards also provide common platform for different stakeholders to access information they need for tracking the status of projects of their interest. Further data from software issues database can provide real and observable indicators to track the quality of given product during its development and testing. The study presented here reports on distinct and evolution of information needs of different stakeholder groups interested in tracking such data. The action research report documents the evolution of software issues scorecard as it is extended to meet information need of specific user groups. A roadmap for future into how such scorecard can be made more effective is also presented.

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