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Implementation of person-centered care - professional`s experiences

Konferensbidrag (offentliggjort, men ej förlagsutgivet)
Författare Catarina Wallengren Gustafsson
Irma Lindström
Publicerad i The 23rd international conference on health promoting hospitals and health services. June 10-12, 2015 Oslo, Norway
Publiceringsår 2015
Publicerad vid Centrum för personcentrerad vård vid Göteborgs universitet (GPCC)
Institutionen för vårdvetenskap och hälsa
Språk en
Ämneskategorier Omvårdnad

Sammanfattning

Introduction This study describes the professionals’ experiences of person centered care after participating in an implementation program. The aim of the program was to secure person centered care. To secure a sustainable program, we plan and design it in partnership with leaders and employees. This means that they were the owners of the program while our roles were to facilitate its process. Purpose/Methods The data were collected by a self-reported survey of four questions and notes produced by participants during the program in four medical units at one University hospital in Sweden. Totally 83 assistant nurses, nurses and physicians answer the survey and 48 were selected to participate in a six month long program. The data was analyzed with content analysis. The research questions were; how is person-centered care described and how describe the professionals its effects? Results After participating in the program, the professionals describe patients more like partners who actively were involved in the care/treatment. The concept involvement was described with words like empowerment, partnership and co-actors. The effects are described as following; professionals now listen better and had improved their arrival calls, the statuses of the patients’ were also more valued and professionals said they collaborated better with other co-fellows, the qualities of care plans and recording had also increased and were conducted more systematically. Conclusions Based on the professionals’ experiences of participating in an implementation program, it seems that our professionals better can describe the actions that promote person-centeredness than how they understand person-centered care. Their new actions have helped them to further develop their approach of delivering person-centred care

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