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Designing Judgement Devices: Information Needs in the Choice of Primary Healthcare Provider

Paper i proceeding
Författare Agneta Ranerup
Publicerad i 9th Scandinavian Workshop on E-Government, Feb 9-10, Copenhagen
Publiceringsår 2012
Publicerad vid Institutionen för tillämpad informationsteknologi (GU)
Språk en
Ämnesord choice, healthcare, patient, technology
Ämneskategorier Medieteknik

Sammanfattning

Choice of provider in public healthcare is introduced in many countries. The context of study was primary care in Sweden. The aims with the study were: 1) To investigate patients’ needs of information as an input to the design of technology for supporting the choice of healthcare provider in primary care. 2) To apply a theoretical framework with a focus on the activity of examining qualities of healthcare providers and the role of technical devices herein. The research method used was an e-panel (n=990). Information about access, reception and doctors’ competence were seen as most important. The women expressed a higher need of information than men, whereas the differences among age groups were less clear-cut. The result and the applied theoretical framework contribute to the design of technology to support choice in primary care.

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