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A longitudinal study on how interaction frequency affects intranet search behavior

Conference contribution
Authors Taline Jadaan
Published in Proceedings of IRIS29, Helsingør, Denmark, August 12-15 2006
Publication year 2006
Published at Department of Applied Information Technology (GU)
Language en
Keywords Information seeking, intranet search engines, log file analysis
Subject categories Informatics

Abstract

Many studies have been done on users and their search behavior but none of them have focused on how and if frequent users search behavior differs from users who don’t interact often with the search engines. This study is based on longitudinal explorative transaction log analysis with log files from a Swedish corporate intranet search engine, with data from year 2000, 2002 and 2004. Our study was focused on examining how interaction frequency affects intranet search behavior. By dividing our research question in four subquestion, looking at the number of activities per session, number of terms per query, number of result pages and mean time session length, we could with the help of transaction log analysis and Chi-square determent that there is a significant difference between frequent users and users who doesn’t interact frequently with the intranets search engine.

Page Manager: Webmaster|Last update: 9/11/2012
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