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Follow Up Processes: An analysis of the recommendations in Follow Up Reports

Chapter in book
Authors Airi Rovio-Johansson
Published in I A. Amaral, A. Rovio-Johansson, D. Westerheijden och M. J. Rosa (2008). Essays in Supportive Peer Review
Pages 101-119
ISBN 978-1-60456-729-8
Publisher NOVA Publishers
Place of publication New York
Publication year 2008
Published at Gothenburg Research Institute (GRI)
Pages 101-119
Language en
Subject categories Business Administration


The CRE conducted in 1998 the first Follow Up Process in six European universities, representing six European countries. Approximately two years had passed since the Institutional Evaluation of CRE was initiated. These universities asked CRE for additional support to manage change processes. A qualitative analysis of the recommendations in the Follow Up Reports resulted in seven, mutually exclusive, qualitative content categories. The results are contextually bound and indicate that almost all the universities needed more support in managing the change processes of organisational and internal management structures, in introducing quality management and in improving information technologies (i.e., support systems). In the years 2002 to 2006, a sample of six universities from five European countries was selected from among the universities that participated in the second Follow Up Process, arranged by the EUA. A second qualitative content analysis of the recommendations in the Follow Up Reports revealed the need for additional support from EUA to enhance strategic planning, strengthen internal organisational structure, renew education and implement the Bologna Process, improve quality management and research training, increase internationalization, and expand external collaborations. It can be argued that these results are specific only to the six universities in the sample and may not be generalised to other universities.

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