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IT Governance in the light of Paradox - A Social System Theory Perspective

Conference paper
Authors Urban Ask
Hans Björnsson
Johan Magnusson
Mattias Johansson
Andreas Nilsson
Published in The 40th Hawaii International Conference on System Sciences, 2007
Publication year 2006
Published at Department of Business Administration
Department of Psychology
Department of Business Administration, Management Accounting Group
Language en
Subject categories Business Administration

Abstract

This paper uses Niclas Luhmann's concepts of paradox and deparadoxization as a starting point for looking at IT governance within large, Swedish organizations. All in all a total of 25 organizations within both the public and private sector have been investigated through interviews with the companies Chief Information Officers. The results are presented in relation to a number of areas within the study that could be identified as dichotomies, or areas where the respondents had to deal with conflicting logics. The results are discussed in general terms in relation to IT governance practice as well as the potential value of applying Luhmann's theory of social systems to the study of IT governance

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