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Internet-enabled applications for local government democratisation: contradictions of the Swedish experience

Chapter in book
Authors Agneta Ranerup
Published in Reinventing government in the information age, ed. R. Heeks
Pages 177-193
ISBN 0-4145-19037-1
Publisher Routledge
Place of publication London
Publication year 1999
Published at Department of Informatics
Pages 177-193
Language en
Keywords Internet, democracy, e-democracy, local government
Subject categories Media and Communication Technology, Other Social Sciences not elsewhere specified, Technology and social change


This chapter evaluates a Swedsih example of using Internet-enabled applications - especially the World Wide Web - as a link between citizens and local government and, henve, as a component of democratisation processes in public sector reform. After reviewing more general experiences, the chapter describes a project in which the Web was used bly local government in three districts of Göteborg. In evaluating this project, a set of contradictions are found that represent tensions or conflicts or opposing views related to the use of Internet-enabaled applications in government. Recommendations are made that address the contradictions. However, while the contradictions remain, they are likely to constrain the contribution of the Internet to public sector reform.

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