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Designing for Local Mobility

Licentiate thesis
Authors Jens Bergqvist
Place of publication Göteborg
Publication year 2002
Published at Department of Applied Information Technology (GU)
Language en
Keywords CSCW, Local Mobility, Ethnography, Workplace Studies, Coordination, Design
Subject categories


This thesis investigates the characteristics of local mobility from a CSCW perspective using ethnographically informed workplace studies and presents a framework for designing IT support. In this thesis local mobility is defined as a work related situation where workers move within a specified physical area while performing their tasks. The research is presented in an introductory chapter and four research papers. The overall research question is: what are the characteristics of local mobility and how can we design IT support for it? The main contributions are a set of characteristics of local mobility and a framework for design composed of a set of design dimensions. The identified characteristics are co-ordination (managing interdependent tasks), exceptions management (handling situations not covered by co-ordination tools), problem solving (the need to solve work related problems) and information sharing (sharing information perceived as relevant for others). The design dimensions are relevance (how important a task is in relation to the overall work performed), dependence (whether a task is carried out autonomously or collaboratively) and reach (the type of interaction workers engage in to accomplish a task, either local between co-located persons or remote when interacting with off-site persons).

Page Manager: Webmaster|Last update: 9/11/2012

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