To the top

Page Manager: Webmaster
Last update: 9/11/2012 3:13 PM

Tell a friend about this page
Print version

Information Management ob… - University of Gothenburg, Sweden Till startsida
Sitemap
To content Read more about how we use cookies on gu.se

Information Management obstacles in a Tourism Portal Setting

Conference contribution
Authors Fredric Landqvist
Dick Stenmark
Published in Proceedings of IRIS28, Kristiansand, Norway, August 6-9
Publication year 2005
Published at Department of Applied Information Technology (GU)
Language en
Subject categories Informatics

Abstract

Information portals continously struggle with providing a relevant and timely set of information services according to the intended target group. The main information management obstacle relates to the core business model of beeing a portal that provides easy access too sub-domains of information services and information systems, meaning that the portal in it self doesn’t have full information ownership. Poor information quality severely decreases the actual business value of any portal. The business case in this paper illustrates the pre-dominant struggle for any corporate portal, be it internal or external. The Swedish Travel & Tourism Council provides an Internet portal (VisitSweden: www.visit-sweden.com) that aims at beeing the easiest access point to the vast tourism offerings in Sweden. It could be seen as set of information services that tries to provide an simple navigation structure (taxonomy) on top of several sub-sets of business specific portals within tourism. The main problem for VisitSweden has always been poor information quality, which is inherited from the extremely complex business landscape that prevails in the tourism industry. The case study illustrates the evolution of the site in three main efforts, which unmask the core problem in information management, namely information ownership and clear business roles in the content provision process.

Page Manager: Webmaster|Last update: 9/11/2012
Share:

The University of Gothenburg uses cookies to provide you with the best possible user experience. By continuing on this website, you approve of our use of cookies.  What are cookies?