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Knowledge sharing on a corporate intranet: Effects of re-instating web authoring capabilities

Conference paper
Authors Dick Stenmark
Published in Proceedings of ECIS 2005, Regensburg, Germany, 26-28 May
Publication year 2005
Published at Department of Applied Information Technology (GU)
Language en
Links www.viktoria.se/~dixi/publ/ecis_27....
https://gup.ub.gu.se/file/98186
Keywords Intranet, knowledge sharing, wiki
Subject categories Informatics

Abstract

The web was intended to be a collaborative environment where users could exchange ideas but has turned into a read-only environment. The same is true for corporate intranets. In this paper we examine whether the removal of this read-only limitation can facilitate knowledge sharing. By installing a wiki in a corporate intranet, we intervened in an organisational setting and studied the results of this provocation. We found that the intranet transformed from being a semi-static bulletin board to a dynamic exchange forum for internal information. Our conclusion is that when editing becomes as easy as surfing people who want to share knowledge can indeed do so on a corporate intranet.

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