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Knowledge Workers’ Reactions to a Planned Introduction of Robotic Process Automation—Empirical Evidence from an Accounting Firm

Chapter in book
Authors Aleksandre Asatiani
Esko Penttinen
Joona Ruissalo
Antti Salovaara
Published in Information Systems Outsourcing. The Era of Digital Transformation
Pages 413-452
ISBN 978-3-030-45818-8
ISSN 2196-8705
Publication year 2020
Published at Department of Applied Information Technology (GU)
Pages 413-452
Language en
Links https://link.springer.com/chapter/1...
Keywords Worker reactions, Knowledge work, Accounting, Automation, Robotic Process Automation (RPA), Case study
Subject categories Business Administration, Information technology, Information technology, Information Systems
Page Manager: Webmaster|Last update: 9/11/2012
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