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Computational Alternatives Vignettes for Place- and Activity-Centered Digital Services for Public Libraries

Conference paper
Authors Daisy Yoo
Aurélien Tabard
Alix Ducros
Peter Dalsgaard
Clemens Nylandsted Klokmose
Eva Eriksson
Sofia Serholt
Published in CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, pp. 1–12
ISBN 978-1-4503-6708-0
Publisher ACM
Publication year 2020
Published at Department of Applied Information Technology (GU)
Department of Computer Science and Engineering (GU)
Language en
Links dx.doi.org/10.1145/3313831.3376597
Keywords Computational Alternatives; public libraries; library events; place-centric; knowledge sharing; third places
Subject categories Interaction Technologies, Human Aspects of ICT, Library and information science

Abstract

We investigate how to design community technologies for public events. We do so with a focus on technologies that give rise to new forms of participation and knowledge co-production in public libraries. Specifically, we deployed a digital service at a major public library during its four-week creative workshop series. The system offered an alternative way for people to work together as a community, to go beyond achieving individual goals, and to contribute to the achievement of public goals (e.g., building community bookshelves). We report on how the system has reconfigured physical spaces and afforded new social practices in the library. We propose Computational Alternatives as a fruitful approach for gaining situated, nuanced insights into a technology's possible adoption. We offer key insights in the form of \textit{computational alternatives vignettes} -- grounded stories that encapsulate sociotechnical implications of technology, pointing to plausible alternative futures.

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