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Work-Based Learning in a Digitalised Retail Checkout Practice Through the Lens of the Theory of Practice Architectures

Conference paper
Authors Charlotte Arkenback-Sundström
Published in Vocational Education and Training Research, Vol. II. Proceedings of the European Conference on Educational Research (ECER) 2019, Vocational Education and Training Network (VETNET)
Publication year 2019
Published at Department of Applied Information Technology (GU)
Language en
Keywords work-based learning; mPOS; retail; personal supervisor; digital supervisor
Subject categories Educational Sciences, Media and Communications, Computer and Information Science


In this paper, I explore how work-based learning is enabled and constrained in retail stores using cloud-based platforms integrating the point of sale system with retail management systems. The context of the study is an adult retail apprenticeships program focusing work-based learning at the checkout. Among the results is that work-based learning in the digitalised checkout involves two supervisors – a personal and a digital – using different languages. The results of the study give some implications for the design of adult and vocational education increasingly situated in a world of internet networks, websites and mobile devices.

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