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HR transformation and shared service organisation on export - theoretical frames

Conference paper
Authors Freddy Hällstén
Per Thilander
Published in XI International Workshop Human Resource Management, Sevilla, 25-26 October 2018
Publication year 2018
Published at Department of Business Administration, Management & Organisation
Centre for Global Human Resource Management
Language en
Keywords HR transformation, shared services, MNCs, institutional theory
Subject categories Business Administration


The aim of this paper is to analyse the prerequisites for exporting the concept HR transformation and HR shared service organisation within MNCs, by studying earlier research and theoretical influences. Thereby the intention is to create a theoretical frame of reference that constitutes the basis for future empirical studies. The paper includes previous research on HR transformation/shared services and analyses this in relation to international HRM, international business, and institutional theory. The result shows that it is complicated to export such a concept over borders, due to all aspects that must be considered. Implementing an international HR transformation/ shared services at multinational corporations entails particular challenges as regards different legislation, institutions, cultures, and languages. Further studies are needed about the journey/process, i.e. how different companies have introduced HR transformation/shared services into their subsidiaries in different countries, as well as the results, i.e. successful and failed examples from different companies.

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