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Job Quality in an Era of Flexibility - Experiences in a European Context

Edited book
Authors Tommy Isidorsson
Julia Kubisa
ISBN 9781138561595
Publisher Routledge
Place of publication Oxon and New York
Publication year 2019
Published at Department of Sociology and Work Science
Language en
Keywords accident, agency worker, atypical contracts, Belgium, buffer, call centre, collective bargaining, deregulation, employability, employment quality, flexibility, flexible contracts, flexicurity, flexiquality, functional flexibility, insecurity, job quality, job insecurity, job security, numerical flexibility, nurses, open-ended contracts, parcel delivery worker, permanent contract, Poland, police, precariat, public sector, representation, quality of work, security, self-employment, segmentation, segregation, skills, Sweden, temporary contract, temporary work agency, trade union, training, United Kingdom, unemployment, voice, working time, zero-hour contract
Subject categories Sociology (excluding Social Work, Social Psychology and Social Anthropology), Work Sciences


This is the era of flexibility. Under constant pressure to be adaptable, organizations increasingly adopt employment practices such as zero-hours contracts, the casualization of the workforce and the use of temporary and agency labour. These flexible practices are central to debates about the changing nature of job quality and its causes, trends and consequences. Arguing that job quality is central to understanding contemporary work, this book explores the internal and external pressures for flexibility in workplaces, professions and sectors and how this pressure shapes workers’ experiences of job quality. By studying job quality dynamics via case studies from organizations and occupations in the UK, Poland, Belgium and Sweden, the volumes illustrates the diversity of practices and experiences, as well as market pressures and institutional arrangements which effect working lives. Finally, the editors propose a policy debate on the new concept “flexiquality” – a combination of flexibility and job quality that can be beneficial for both management and workers. By providing a comparative international reference on job quality, flexible working arrangements, and managerial strategies, this wide-ranging volume will be of interest to all scholars of work place studies, HRM and the sociology of work.

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