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Audiences’ acts of authentication in the age of fake news: A conceptual framework

Journal article
Authors Edson Tandoc Jr
Rich Ling
Oscar Westlund
Andrew Duffy
Debbie Chin Goh Pei
Wei Lim Zhang
Published in New Media and Society
Volume 20
Issue 8
Pages 2745-2763
ISSN 1461-4448
Publication year 2018
Published at Department of Journalism, Media and Communication (JMG)
Pages 2745-2763
Language en
Keywords Authentication, credibility, fake news, news, social media, truth, verification
Subject categories Information Systems, Social aspects, Media Studies, Human Aspects of ICT, Communication Studies


Through an analysis of relevant literature and open-ended survey responses from 2501 Singaporeans, this article proposes a conceptual framework to understand how individuals authenticate the information they encounter on social media. In broad strokes, we find that individuals rely on both their own judgment of the source and the message, and when this does not adequately provide a definitive answer, they turn to external resources to authenticate news items.

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