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Binding Constraints in Service Delivery in Malawi

Authors Ellen Lust
Hannah Swila
Boniface Dulani
Pages 42
Publication year 2016
Published at Department of Political Science
Pages 42
Language en
Keywords public administration, Malawi, Africa
Subject categories Political Science


This report, prepared for the World Bank, examines the public experience with administrative systems, focusing on services regarding land registration, drivers' licenses, passports, vehicle registration, birth and death certificates, business registration, marriage registration and residence permits. It is based on semi-structured interviews, 24 focus groups and surveys across the country.

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