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Elaboration of the Gothenburg model of person-centred care

Journal article
Authors Nicky Britten
Lucy Moore
Doris Lydahl
Öncel Naldemirci
Mark Elam
Axel Wolf
Published in Health Expectations
Volume 20
Issue 3
Pages 407-418
ISSN 1369-6513
Publication year 2017
Published at University of Gothenburg Centre for person-centred care (GPCC)
Department of Sociology and Work Science
Pages 407-418
Language en
Keywords person-centered care, person-centered care, patient-centre care
Subject categories Nursing


Background Person-centred care (PCC) is increasingly advocated asa new way of delivering health care, but there is little evidence that itis widely practised. The University of Gothenburg Centre for Person-Centred Care (GPCC) was set up in 2010 to develop and implementperson-centred care in clinical practice on the basis of three routines.These routines are based on eliciting the patient’s narrative to initiatea partnership; working the partnership to achieve commonly agreedgoals; and using documentation to safeguard the partnership andrecord the person’s narrative and shared goals.Objective In this paper, we aimed to explore professionals’ under-standing of PCC routines as they implement the GPCC model in arange of different settings.Methods We conducted a qualitative study and interviewed 18 clini-cian-researchers from five health-care professions who were workingin seven diverse GPCC projects.Results Interviewees’ accounts of PCC emphasized the ways inwhich persons are seen as different from patients; the varia bleemphasis placed on the person’s goals; and the role of the person’sown resources in building partnerships.Conclusion This study illustrates what is needed for health-care pro-fessionals to implement PCC in everyday practice: the recognition ofthe person is as important as the specific practical routines. Intervie-wees described the need to change the clinical mindset and to developthe ways of integrating people’s narratives with clinical practice.

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