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THE INTERNAL VALUE OF IS: INTEGRATING A VALUE CREATION PERSPECTIVE INTO IT GOVERNANCE

Conference paper
Authors Johan Magnusson
Urban Ask
Lidija Polutnik
Published in Proceedings of 24th European Conference on Information Systems. June 11-15 2016, Istanbul.
Publication year 2016
Published at Department of Business Administration, Accounting
Department of Applied Information Technology (GU)
Language en
Keywords IT Governance, value creation model, value, performance measurement and management, ambidexterity
Subject categories Technology and social change, Business Administration

Abstract

The Information Systems (IS) function has long been acknowledged as a key resource for the organi-zation. Despite this, the dominant paradigm within the governance of said function has been one of efficiency, economies of scale and cost control rather than flexibility, economies of scope and revenue enhancement. This paper explores how a value perspective from management accounting can be ap-plied to the internal IT delivery in a global vehicle-manufacturing firm. Through an action design study, the findings show that the value perspective brings with it several insights on how the internal value of IS could be manifested and inform IT Governance. The findings are discussed in relation to existing streams of research within IS, and with this being research in progress, the paper outlines insights into how to evaluate the applied model.

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