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'Journalistikens roll i det politiska ansvarsutkrävandet avseende Försäkringskassan under 2000-talet' i Socialföräkringsrapport 2015:8, Förtroendet för Försäkringskassan 1999-2010.

Authors Gabriella Sandstig
Publisher Försäkringskassan
Place of publication Stockholm
Publication year 2015
Published at Department of Journalism, Media and Communication (JMG)
Language sv
Keywords accountability interview, framing, news, welfare state, The Swedish Social Insurance Agency
Subject categories Media and Communications


In light of the declining public confidence in The Swedish Social Insurance Agency (Försäkringskassan) during the 2000s (Hensing et al 2010) and that among citizens there seems to be a great uncertainty in how the insurance system actually is designed (Oskarsson 2013), the Agency may face a problem of legitimacy and in extension also a problem in the role media play in accountability work. This since the conditions for citizens’ accountability and journalism's role as scrutinizers of political power both are the pillars of a functioning democracy (Bovens 2005). Despite this, the role of journalism in accountability work has gained scares attention (Djerf-Pierre et al 2013). The aim of this paper is therefore to examine how journalism does accountability work through analyzing news articles during the first decade of the 2000s regarding The Swedish Social Insurance Agency in a political setting marked by changes in the welfare state. A corups of 1 520/352 news items is analyzed 2002, 2005, 2007 and 2010 with theories of accountability interviews and the framing of social problems. The conclusion is that accountability mainly has not taken place against a background that framed the changes in health insurance from a welfare system to an system of insurance where responsibility was claimed of the government or the Ministry of Social Affairs but rather against the background of the consequences the changes gradually led up to and the Agencies assessments of cases, alternatively, lack of control in order to reduce the cost of health insurance.

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