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Methodological Challenges for Studying Cross-Platform Conversations

Conference paper
Authors Ylva Hård af Segerstad
Alexandra Weilenmann
Published in Internet Research 14.0: Resistance and Appropriation, The Fourteenth International Conference of the Association of Internet Researchers
Publication year 2013
Published at The Linnaeus Centre for Research on Learning, Interaction, and Mediated Communication in Contemporary Society (LinCS)
Department of Applied Information Technology (GU)
Language en
Keywords mobile communication; cross-platform; continuous conversation; methodology; data collection.
Subject categories Other Humanities


During the last decade, the multimedia landscape has evolved in several ways, calling for a reconsideration of methodologies for studying mobile communication. Understanding mobile communication no longer entails focusing on either voice or text in isolation; rather we need to study how all aspects of mobile communication together make up a continuous conversation of intertwined messaging. People use a multitude of channels and platforms in their multi-media conversation. However, there are both ethical and technical challenges of studying evolving cross-platform conversation. In this talk, we address a few ethical and technological challenges involved in trying to capture a wider picture of the evolving cross-platform conversation.

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