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Intentional Decentralization and Instinctive Centralization: A Revelatory Case Study of the Ideographic Organization of IT

Journal article
Authors Johan Magnusson
Published in Information Resources Management Journal
Volume 26
Issue 4
ISSN 1040-1628
Publication year 2013
Published at Centre for Business Solutions (CFA)
Department of Business Administration
Department of Business Administration, Accounting
Language en
Keywords Institutional theory, IT Governance, social transformation processes
Subject categories Business Administration


The aim of this study is to contribute to the body of knowledge surrounding centralization and decentralization of IT within the field of IT Governance. This is achieved through a revelatory case study of an ideographic organization, seen from the perspective of Social Transformation Processes. The study finds that the discussion in regards to whether IT should be centralized or decentralized is misdirected and needs to take additional aspects into account. As the case illustrates, organizations that hold dual identities encompass both organizational states simultaneously, whereby intentional decentralization is coupled with an instinctive centralization. The study illustrates limitations in the distinction between centralized and decentralized IT, as well as opens up for future studies of the organization of IT utilizing the perspective of social transformation processes.

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