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Orchestration of globally distributed knowledge within MNC network: A collaborative-oriented view

Journal article
Authors Solmaz Sajadirad
Astrid Heidemann Lassen
Peder Veng Söberg
Published in Knowledge and Process Management
Volume 26
Issue 1
Pages 51-65
ISSN 1092-4604
Publication year 2018
Published at
Pages 51-65
Language en
Links https://doi.org/10.1002/kpm.1596
Subject categories Economics and Business

Abstract

This paper explores how the use of inter-firm objects within different knowledge orchestration processes affects collaboration between headquarter and distributed subsidiaries. The discussion focuses on different approaches to knowledge orchestration based on combinations of the use of inter-firm objects and the characteristics of knowledge orchestration processes. To this end, a conceptual framework is applied to eleven case studies from Danish industries. The findings suggest that adopting a collaborative-oriented view of the use of inter-firm objects facilitates orchestration of globally distributed knowledge in multinational companies. The findings also indicate that adoption of different knowledge orchestration approaches by companies can be influenced by headquarter-subsidiaries relationship, type of products, knowledge relevance between headquarter and subsidiaries, and level of headquarters’ control over knowledge flow and subsidiaries’ operation. Additionally, our findings propose that different approaches to knowledge orchestration can result in different degrees of innovation performance. This study extends existing literature on global knowledge management by focusing exclusively on knowledge orchestration in multinational companies. By introducing a dynamic view of the use of inter-firm objects, facilitating collaboration between headquarters and subsidiaries, our findings would help multinational companies improve headquarter-subsidiaries relationship in favor of the efficiency and effectiveness of globally distributed network.

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