Body-worn cameras: implications for the work environment of private security officers
There are strong positive expectations that body cameras will improve the work environment of officers equipped with body-worn cameras. The cameras are expected to reduce violence and threats towards officers and reduce public complaints of violence and discrimination. Movie sequences from body-worn cameras are also expected to be used as evidence to clear officers accused of violence. At the same time, research shows that body-worn cameras can adversely affect the physical and mental health of officers. Contrary to the hopes of civilizing effects, camera surveillance can provoke threats and aggression. Furthermore, there are privacy aspects concerning the handling of the material that can cause work environment problems. Research on other forms of surveillance used in working life has shown that the way in which surveillance is carried out has a great effect on the employees’ health, and self-confidence, which is important for the employees' trust in and loyalty to the employer.