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Coping With Paradoxical Demands Through an Organizational Climate of Perceived Organizational Support. : an Empirical Study Among Workers in Construction and Mining Industry

Journal article
Authors Marianne Törner
Anders Pousette
Pernilla Larsman
Sven Hemlin
Published in Journal of Applied Behavioral Science
Volume 53
Issue 1
Pages 117-141
ISSN 0021-8863
Publication year 2017
Published at Gothenburg Research Institute (GRI)
Institute of Medicine, Department of Public Health and Community Medicine
Pages 117-141
Language en
Links dx.doi.org/10.1177/0021886316671577
Keywords organizational climate, paradox, competing demands, productivity, health, safety climate, innovation climate, perceived organizational support
Subject categories Applied Psychology, Occupational medicine

Abstract

Organizational demands on productivity, innovations, and safety may seem paradoxical. How can the organization support employees to cope with such paradox? Based on organizational climate measures of safety, occupational health, innovativeness, and production effectiveness, we explored if a second-order organizational climate could be identified, that was associated with staff safety, health, innovations and team effectiveness, and if such a climate could be represented by an organizational climate of perceived organizational support (POS). Questionnaire data were collected from 137 workgroups in four Swedish companies in construction and mining. Analyses (structural equation modeling) were done at the workgroup level and a split sample technique used to investigate relations between climates and outcomes. A general second-order organizational climate was identified. Also, an organizational climate constructed by items selected to represent POS, was associated with team effectiveness, innovations, and safety. A POS-climate may facilitate employees’ coping with paradoxes, and provide a heuristic for managers in decision making.

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